Frequently asked questions

What is Physiotherapy?

Physiotherapy is a healthcare profession focused on restoring and improving movement and physical function, especially after musculoskeletal injuries.

Physiotherapists use hands-on techniques, exercise programs, and other modalities to reduce pain, improve mobility, and enhance overall physical function. They often work alongside doctors, athletic trainers, and coaches—especially in sports settings.

Are Your Physiotherapists Qualified?

Yes, all our physiotherapists are Chartered and registered with the Health Professions Council (HPC). They are also members of:

• The Chartered Society of Physiotherapy (CSP)

• PhysioFirst

Is There a Waiting List?

No. We can usually book you in within 24–48 hours, and sometimes even offer same-day appointments.

Who Can Benefit from Physiotherapy?

People of all ages! Whether you’re dealing with:

• Pain

• Loss of movement

• Sports injuries

• Posture issues
  …physiotherapy can help you recover, prevent recurrence, and get back to the activities you enjoy.

How Long Are the Sessions?

• Initial Assessment: 45 minutes

• Follow-up Treatments: 30 minutes

How Many Treatments Will I Need?

There’s no set number. Your physiotherapist will:

• Create a tailored plan after your first session

• Reassess your progress regularly

• Adjust your treatment or refer you if needed

What Conditions Do You Treat?

We treat a wide range of issues involving:

• Pain

• Weakness

• Restricted movement

Not sure if we can help? Call us for a free phone consultation or visit our ‘Conditions We Treat’ page.

What is a Chartered Physiotherapist?

Chartered Physiotherapists are members of the CSP and follow strict professional guidelines and codes of practice. Choosing a Chartered Physio ensures you’re getting care from a qualified, competent professional.

Do I Need a GP Referral?

No, you don’t need a referral for private physiotherapy.
Note: Some private insurance providers may require a GP referral—please check with your insurer.

What Should I Wear?

Wear comfortable clothing appropriate for your condition.
Example: Shorts for a knee injury.
Your modesty will always be respected.

Can I Bring Someone With Me?

Absolutely! You’re welcome to bring a friend, family member, or partner to accompany or chaperone you.

What Are Your Opening Hours?

• Monday – Friday: 9:00am – 5:00pm

• Saturday – Sunday: 9:00am – 3:00pm

What Payment Methods Do You Accept?

We accept:

• Cash

• Cheques

• All major debit and credit cards